The view from our room was stunning, with a picturesque outlook of the town and forest. We also loved the private onsen experience, which was peaceful and relaxing. the staff was attentive, welcoming, and provided us with free snacks and drinks.

We were unpleasantly surprised by the high cost of our stay. we had trouble finding the hotel and the shuttle service schedule was not communicated clearly beforehand.

We had an amazing stay at this hotel! The view from the top floor onsen was breathtaking and the staff were very polite and welcoming. The hotel facilities were clean and tidy, with both public and private onsen available. We loved the free food and snacks in the lounge area. The location was great, with a shuttle service to the town center and a free shuttle pickup and drop off at the nearest station.

Could not be improved in any way.

During my stay at this luxurious hotel, I was impressed by the efficient and prompt check-in service. The staff spoke English fluently and went out of their way to assist me throughout my stay. The restaurant at this hotel was truly exceptional, with terrific food and outstanding service from the restaurant staff. Additionally, the private onsen in my room was an absolute highlight and provided a truly relaxing and enjoyable experience. The selection of amenities in the lounge, including the complimentary food, was also a pleasant surprise.

I would highly recommend this hotel to anyone looking for a comfortable and luxurious stay. From the breathtaking view to the top-notch service from the restaurant staff, this place truly exceeded my expectations.

Great bathroom experience, private bathrooms with beautiful view, pleasant water temperature, customizable birthday cake, extra coffee blender.

Everything was spot on.

The hotel had efficient and friendly English-speaking staff, who were helpful during our stay. The rooms had private hot springs that added a luxurious touch to our stay. The onsen on the top floor had a great view of the town and snow-covered mountains, which was a highlight. The meals were delicious and generous, with free food and snacks in the lounge. The shuttle service to the town and JR station was a plus.

The hotel might be on the expensive side, especially for solo travelers.

The view was stunning, definitely the highlight of my stay. , the private onsen was a nice touch. It was clean and the water temperature was pleasant. the staff was friendly and accommodating, and the bed was comfortable.

There were some downsides to my experience. The hotel was quite pricey, and there were limited facilities.